Terms of Trade & Commercial Conditions

1. Preamble & Application of Terms

These Terms of Trade govern all quotations, proforma invoices, manufacturing purchase orders, and sales of bullet-resistant glass, laminated safety glass, armored automotive assemblies, and delamination refurbishment services by Super Safety Solution ("Manufacturer") to any commercial buyer, defense contractor, or government procuring agency ("Buyer").

2. Ballistic Threat Ratings & Compliance Standards

All ballistic glass products are engineered and manufactured strictly to the agreed technical standard specified in the written purchase order:

• US NIJ Standard 0108.01 (Levels I, II-A, II, III-A, III, IV).
• Indian Standard IS 17051:2018 (Levels BR1 through BR7).
• European EN 1063 / BRV 2009 (BR2 through BR7).

Independent laboratory test reports issued by TBRL (DRDO), CFSL, or ICAT certify baseline ballistic compliance for the tested batch sample profile.

3. Dimensional Tolerances & Optical Clarity

Unless specified otherwise in signed technical engineering drawings:

• Thickness Tolerances: Total laminated thickness is subject to a standard manufacturing variance of ±1.0mm for panels under 30mm, and ±1.5mm for panels above 30mm.
• Cutting & Edge Dimensions: Flat panels are manufactured within ±1.5mm dimensional tolerance; custom curved vehicle panels conform to master OEM jig profiles.
• Optical Transmission: High-transparency float plies provide 85% to 92%+ visible light transmission (VLT) depending on total composite thickness. Minor visual refraction is characteristic of multi-ply ballistic laminates.

4. Factory Warranty & Delamination Protection

Super Safety Solution warrants its new bullet-resistant laminated panels against manufacturing defects and adhesive delamination (separation of glass/interlayer plies causing structural failure or optical obscuration) for a standard period of 36 months (3 Years) from the date of factory dispatch, provided panels are installed in proper channel frames with neutral silicone sealant avoiding edge water accumulation.

5. Autoclave Refurbishment Services

For delamination restoration of third-party or aged panels, our autoclave refurbishment restores 80% optical clarity. Warranty terms for repaired panels are explicitly stated in individual service quotations.

6. Packaging, Dispatch & Transit Insurance

All products are packed in heavy-duty export-grade ISPM-15 heat-treated wooden crates with foam cushioning. Risk of transit loss passes to the Buyer upon handover to the freight carrier unless CIF/Door Delivery is contracted in writing.

7. Governing Law & Jurisdiction

All commercial transactions, quotations, and disputes shall be governed by and construed in accordance with the laws of India. The courts of Sonipat, Haryana shall have exclusive legal jurisdiction.